← Freight & Customs Glossary
Operations

Drayage

Definition

Drayage is the short-distance trucking of a container, typically between a port or rail terminal and a nearby warehouse, yard, or customer. It is a distinct leg with its own carrier, charges, and scheduling.

Why it matters

Drayage scheduling depends on container availability, customs release, and free-time windows. Missing the window leads to demurrage or detention charges, so drayage is a deadline-sensitive step.

How drayage scheduling works in practice

Drayage can only be scheduled once three things are confirmed: the container is available at the terminal, customs has released the entry, and the receiving location has an open appointment. All three must align. In a normal import cycle, container availability comes from the arrival notice, customs release comes from the broker, and the delivery appointment comes from the consignee or their warehouse. A delay in any one of these holds the container at the terminal, running the free-time clock. The drayage carrier also needs the delivery order or release number before they can pick up the container.

Port drayage congestion and its effect on free time

At congested ports, drayage appointment availability is often the binding constraint. If the terminal is issuing appointments 3 to 5 days out, and free time is 5 days, the appointment window and the demurrage window overlap from day one. Experienced forwarders pre-book drayage appointments as soon as the container arrival date is known, before customs clears, so the appointment slot is held and customs release slots into an already-scheduled move. Forwarders who wait for customs release before calling the drayage carrier often find no appointment available until after free time has expired.

Drayage vs. last-mile delivery

Drayage is the port-to-warehouse move, not the final delivery to the end customer. For many importers, the drayage destination is a deconsolidation center, a 3PL warehouse, or a distribution center. The final delivery from that point is a separate domestic freight leg with its own carrier, rate, and timeline. Freight forwarders often arrange both the drayage and the onward domestic move, which makes the charge reconciliation at job close more complex: drayage charges, chassis fees, and any fuel or congestion surcharges must be matched to the correct lot before the job is invoiced.

How TIO handles it

TIO surfaces the drayage next-action on the job once customs release and arrival data are in, so the move is scheduled before free time runs out.

Learn more →
Book a Demo