The AI operating system for freight forwarders.
Nearly 20 hours a week back per person. Your team approves every record. TIO reads every inbound email, binds it to the right job, and pre-fills the record across every lane. Your ops team reviews, corrects, and approves. Nothing reaches your TMS without you.
Not a point tool. An operating system.
Every shipment generates a stream of unstructured signals: booking confirmations, pre-alerts, bills of lading, carrier responses, trucking quotes, arrival notices, charge invoices. Right now a person reads each one, decides which job it belongs to, and types the data into the TMS by hand. TIO handles that entire layer. It reads every message, binds it to the right job, extracts the fields, and pre-fills the record. Your team reviews a pre-filled lot instead of a blank one. One record per job. Every lane. Every step.
Your team makes every call. TIO handles the prep.
Integrations
Works with every major TMS. No rip-and-replace.
TIO connects to your existing TMS through its API. You keep your system of record. We move the data.
Plus any TMS with a REST or SOAP API. See all integrations →
From unstructured signal to approved TMS record.
Every shipment event flows through TIO. Inbound message to job record. Job record to document. Document to TMS. Your team reviews at each step and nothing moves without sign-off.
Email arrives. TIO reads it.
Booking confirmations, pre-alerts, B/Ls, and charge invoices bound to the right job on arrival. No manual sorting.
Your team works a queue, not an inbox.
Each job gets a structured record showing what arrived, what is missing, and what needs to happen next. Your team reviews and approves. Nothing moves autonomously.
Approved data posts via API.
Schema-validated before every write. Every record linked to its source email and the team member who approved it. Your TMS stays the system of record.
Every step of the job. One place.
The full inbox-to-TMS workflow, live in production today.
Every email routed to the right job. Automatically.
TIO reads every email across your operation and binds each message to the correct job record. Ocean import, air import, trucking, sales quotes. Sender identity, booking references, B/L numbers, subject patterns. Your inbox stops being a chaos layer and becomes an organized job queue.
- Multi-lane: ocean import, air import, domestic trucking, sales quotes
- Sender identity resolution binds agent emails to the right job
- Booking confirmations, pre-alerts, B/Ls, and charge emails all classified on arrival
- Unresolved emails surface in a review queue so nothing silently falls through
What needs to happen next, surfaced for every open job.
TIO tracks the state of every job: what arrived, what was filed, what is overdue, what is waiting on your team. The queue surfaces the next required action per job: missing document, pending approval, approaching deadline. Your team works a list, not an inbox.
- Per-job state tracking across all lanes and all workflow stages
- Next-action detection: missing document, filing deadline, approval needed
- Stale thread alerts when a job goes quiet past its expected window
- Operator assignment routes the right action to the right person
Documents pre-filled when the workflow calls for them.
When a job reaches a document step, TIO generates the pre-filled record from what it has already read. Job fields from the booking confirmation and pre-alert. Lot fields from the B/L and packing list. Invoice line items from the charge emails. Your team reviews and approves. Nothing reaches your TMS without sign-off.
- Job fields extracted from booking confirmations, pre-alerts, and commercial invoices
- Lot pre-filled from B/L, packing list, and vessel schedule
- Charge aggregation builds the invoice draft from drayage, fees, and agent debit notes
- Human approval required at every step. TIO never submits autonomously.
Approved data writes to your TMS without touching the screen.
After team approval, TIO POSTs structured data directly to your TMS via API. Lot number returned and stored. CBP status polled on schedule. Vessel rollovers caught automatically. Your TMS stays the system of record. TIO keeps it current.
- CargoWise, Magaya, Descartes, and all major TMS platforms supported.
- Schema-validated payload before every write: no malformed lot records
- Bidirectional sync: TIO reads lot state back from your TMS after each write
- Every write linked to the originating email and the approving team member
Ask anything about any shipment. Plain English.
Your team types a question. TIO reads the job state, email history, and TMS records, then answers in plain English with the source data linked. Lot status, quote history, email threads, invoice lookups, container tracking. No TMS navigation. No email searching.
- Natural-language queries over all job data across every lane
- Every answer cites its source: the TMS field, the email, or the document
- Customer inquiry drafts pulled from lot state. Your team reviews before sending.
- Removes the routine status-check email loop from your operations team
A US freight forwarder manages up to 500 active jobs at any given time across ocean and trucking lanes. Every booking, pre-alert, B/L, and invoice landed in one shared inbox and got re-typed into their TMS by hand. TIO read every email and sorted every job into its own workflow queue:
Their team works from next actions now, not their inbox.
Read the customer story →See TIO run a real shipment. 20 minutes. No deck.
Real pre-alert. Real lot. We walk the booking-to-invoice flow live. You see exactly what TIO does and decide whether it fits how you operate.