Air import, at the speed the timeline demands.
TIO reads the master and house air waybills and the pre-alert, pre-fills the record, and surfaces the next action. The air window is short. TIO starts the moment the email arrives, not when someone gets to it.
The full air import lifecycle, end to end
Air import is the same read, reconcile, relay loop as ocean, on a clock measured in hours, not weeks. Airline free time is short and the storage meter starts on arrival whether or not anyone has opened the pre-alert. The risk is not the filing, it is the handoff that did not happen fast enough. Here is the whole lane: the window on each stage, the risk that costs you, and who has to be told.
Pre-alert, MAWB & HAWB
Hours to ~1-2 days before arrivalHAWB/MAWB mismatch, missing documents at uplift, wrong consignee.
Origin agent, customs broker, consignee.
Where TIO actsReads the master and house air waybills and the pre-alert the moment they land, binds them to the job, and pre-fills the record for review.
Customs entry
Same-day to ~1 day after arrivalEntry data does not match the AWB, exam or PGA hold, broker waiting on data.
Customs broker, consignee.
Where TIO actsHands the broker a complete, reconciled data set from the documents already read, so the entry is not waiting on a re-keyed email.
Flight & arrival
Hours; the fastest legFlight reroute or split shipment, missed recovery window, airline free time often only 1-2 days.
Customs broker, recovery trucker, consignee.
Where TIO actsBinds airline status changes and split notices to the job and surfaces the next action before the storage clock starts.
Recovery & delivery
Hours; airline storage clock is fastAirline storage and demurrage accrue quickly, after-hours recovery missed.
Recovery trucker, warehouse, consignee.
Where TIO actsKeeps the recovery and delivery action visible per job so a package does not sit in an inbox while storage runs.
Charges, invoice & close
Same weekAirline accessorials uncaptured, fast-moving margin lost.
Accounting, the customer.
Where TIO actsAggregates airline and agent charge emails into the invoice draft for review.