Customer stories

Real operations, real figures

Not projections. These are results from a forwarder running TIO in production. Each action TIO takes has its own setting: it runs on its own, goes for review, or waits for a person’s reply.

Talk about your processSee what TIO does
A truck hauling a container out of a terminal yard
Illustrative footage.
By handWith TIO
LTL quote replyabout 12 minutesabout 12 seconds
Truckload requesta clarifying email firstcomplete on the first send
Lot creationabout 30 minutesseconds
IllustrationMedian times measured at a US trucking agency and a US import forwarder.
Featured story

A US import freight forwarder had TIO take over keying its lots

Lot creation and filing preparation, done by TIO

Ocean import and domestic trucking for a lean team. Bookings, pre-alerts, and worksheets landed in a shared inbox and got keyed into the TMS by hand. TIO read the same inbox and created the lot in the TMS, and the team reviewed it. TIO also prepared the filing as a draft for a person to file. Lot creation went from about 30 minutes to seconds across 25+ jobs a week, filing preparation from about 15 minutes to seconds across 20 filings a week, about two days a week back. Read the full story →

Where the work happens.

All solutions
OceanFrom the pre-alert and the bills to a finished lot with its charge lines.AirThe same order entry, on air documents and air timelines.Trucking and domesticFrom the quote to the proof of delivery, by email.WarehousingThe delivery order arrives by email. TIO enters it.

Let’s have a quick discussion about your process.

We work around your people and your schedule. Your people, your processes, not the other way around.

Talk about your process