Customer stories

Real operations, real figures

Not projections. These are results from a forwarder running TIO agents in production, with a person approving every record before it becomes real.

Featured story

A US import freight forwarder stopped keying every email into its TMS

Lot creation and ISF filing, done by AI agents

Ocean import and domestic trucking for a lean team. Bookings, pre-alerts, and worksheets landed in a shared inbox and got keyed into the TMS by hand. TIO’s agents read the same inbox, drafted the lot and the ISF, and the team reviewed and approved. Lot creation went from about 30 minutes to seconds across 25+ jobs a week, ISF filing from about 15 minutes to seconds across 20 filings a week, about two days a week back. Read the full story →

See it on your own shipments.

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