Definition
Freight class is the number an LTL carrier uses to price a shipment by how hard it is to carry. There are 18 classes, from 50 to 500. Dense, sturdy freight sits in the low classes and costs less per pound; light, bulky or fragile freight sits in the high classes and costs more.
- 01Freight descriptionwhat the freight is
- 02Weight and sizegives weight per cubic foot
- 03Class assignedone of 18, from 50 to 500Carrier reclassifiesbills the difference
- 04Rate tier sethigher class costs more
Why it matters
Class is the input most likely to be wrong on an LTL quote, and the carrier checks it. Terminals weigh and measure freight as it crosses the dock. If the shipment turns out lighter per cubic foot than the class on the bill of lading implies, the carrier reclassifies it and bills the difference, usually weeks after the customer was quoted.
How to calculate density
Measure the shipment as it will ship, pallet included. Multiply length by width by height in inches and divide by 1,728 to get cubic feet. Divide the total weight in pounds by the cubic feet. A pallet 48 by 40 by 48 inches is 53.3 cubic feet; at 500 pounds its density is about 9.4 pounds per cubic foot. That number, not the product name, is what places most freight on the class scale.
The four things class is based on
The classification weighs four characteristics: density, handling, stowability and liability. Density does most of the work. The other three raise the class for freight that is awkward to move, cannot be stacked or loaded with other goods, or is easily damaged or stolen. Since the July 2025 classification changes, many more commodities are rated on a standard density scale instead of a fixed class per product.
Who should decide the class
The shipper knows the product and the carrier decides what it will accept, so the safest order is: the class the customer states, then a class already confirmed for that customer's commodity, then the density calculation, then a question back to the customer. When TIO's quote agent runs this step, code makes the decision in that order and a disagreement between two sources goes to a person. A language model reads the email; it does not pick the class.
Classing each LTL request by hand is where quote errors start. TIO's LTL quote agent resolves the class in code, from the customer's stated class, saved commodity classes and the density scale, and sends doubtful cases to a person.
Learn more →Frequently asked questions
How do I find my freight class?
Calculate density first: weight in pounds divided by cubic feet. Then check whether the commodity has a specific NMFC item that sets its class regardless of density. If it does not, the density scale gives the class. Your carrier or broker can confirm the NMFC item.
What is the cheapest freight class?
Class 50. It covers very dense freight, 50 pounds per cubic foot or more, that is easy to handle and stack. Class 500 is the most expensive and covers very light or very high-value freight.
What happens if the freight class is wrong?
The carrier inspects the shipment, corrects the class and bills the difference plus an inspection or reclass fee. The corrected invoice normally arrives after delivery, so the cost lands on whoever quoted the original price.