Air export, from booking to tendered AWB.
TIO’s agents read the booking and commercial documents, draft the air waybill data, and surface tender and screening cutoffs. Your team reviews and approves. The TMS you already run stays the system of record.
The least time of any lane, and the least forgiving cutoffs.
Tender, screening, and the export filing sit on separate clocks measured in hours, each with a different party waiting on it. Miss one and the freight does not fly, and the customer hears it from the airline before they hear it from you. The window is too short to lose to an unread email.
Read the booking, draft the AWB, surface every cutoff.
Booking and space
Reads the booking and airline confirmation, binds them to the job, and drafts the air waybill and manifest data for review.
Tender and screening
Pulls tender and screening windows from the airline confirmation and surfaces each as the next action, soonest first.
Export filing prep
Assembles shipper, consignee, commodity, pieces, weight, and value from the commercial documents and routes them to the filer.
Uplift and MAWB
Binds flight changes, reroutes, and split notices to the job so the tender and documents run on current information.
Destination handoff
Surfaces the pre-alert-out action so the destination station gets a complete set before the flight lands.
Charges and close
Aggregates airline and agent charge emails into the invoice draft so margin is not lost on a fast cycle.
The agents prepare and pre-fill. Your team acts on the AWB, the screening data, and the filing. Every step waits for a person to approve.
Straight answers.
What does the air export agent actually do?
It reads the booking confirmation and the commercial documents the moment they arrive, drafts the air waybill data, and surfaces the tender and screening cutoffs on the job. Your team reviews the draft and approves it before anything is tendered or written to the TMS. The same read that takes an operator 15 to 30 minutes per shipment happens in seconds.
Does the agent tender cargo or submit anything on its own?
Only if you choose to. By default the agent runs human-in-the-loop: it stops at a finished draft, and a named person reviews the AWB data and the cutoff picture and makes the call. Turn on autonomous mode and it acts on its own. You set the mode per agent, and a customs filing always keeps a human filer.
Air moves in hours, not weeks. Is an agent fast enough to matter?
That speed is the reason it matters. An ocean job gives you days of slack; an air export gives you a tender window often under 24 hours. The agent starts the moment the email lands, not when someone gets to the inbox, so the draft is waiting for your team instead of the other way around.
Do we need to change our TMS or our booking process?
No. The agent reads the same emails your team receives today and stages its work against the TMS you already run, which stays the system of record. Connecting the inbox takes days, not weeks, and there are 0 new screens for the origin or export team to learn.
See it on a real air export.
Twenty minutes, no setup. Bring a real document and watch an agent take it to a finished draft while you’re on the call.
Book a demo