Air export, from booking confirmation to a drafted AWB.
Air export is scoped with you first and is not in production today. TIO’s agents would read the booking and commercial documents and prepare the air waybill data as a draft for your team to review and send. TIO does not book space or cargo with an airline. The TMS you already run stays the system of record.
- 01Booking details
- 02Air waybill dataprepared for review
- 03Tendered by your team
The least time of any lane, and the least forgiving cutoffs.
Tender, screening, and the export filing sit on separate clocks measured in hours, each with a different party waiting on it. Miss one and the freight does not fly, and the customer hears it from the airline before they hear it from you. The window is too short to lose to an unread email.
Where this stands: this workflow is scoped with you first and is not in production today. TIO prepares paperwork for your team to review and send. It does not book space or cargo with an airline.
Read the booking and draft the AWB.
Booking documents
Reads the booking and airline confirmation, matches them to the job, and prepares the air waybill and manifest data as a draft for your team. TIO does not book space.
Tender and screening dates
Reads the tender and screening windows from the airline confirmation into the draft. Your team tenders the cargo and keeps the clock. TIO does not track cutoffs.
Export filing prep
Prepares shipper, consignee, commodity, pieces, weight, and value from the commercial documents as a draft for your filer. A licensed person on your team reviews and files it. TIO never files.
Flight changes
Matches flight changes, reroutes, and split notices to the job and flags them for your team, so the tender and documents use current information.
Destination handoff
Prepares the pre-alert package for your team to send to the destination station.
Charges
Matches airline and agent charges to the job’s charge lines and lists the ones that do not match, for your team to review. TIO does not pay a vendor.
These are the jobs we scope with you first. Every one stops at a draft. Your team sends the AWB, handles screening, and files. TIO does not book space or cargo, file a customs entry, or pay a vendor.
Where the work happens.
All solutions
Straight answers.
What does the air export agent actually do?
Air export is scoped with you first. It is not in production today. The workflow is scoped to read the booking confirmation and the commercial documents and prepare the air waybill data as a draft. Your team reviews the draft and sends it. TIO does not tender cargo or book space. The same read that takes an operator 15 to 30 minutes per shipment is the work this workflow is scoped to take on.
Does the agent tender cargo or submit anything on its own?
No. TIO does not tender cargo, book space with an airline, or file a customs entry. It prepares the paperwork as a draft, and a person on your team reviews and sends it. For the work TIO runs in production today, each action has its own setting: it runs on its own, it goes to your team for review, or it waits for a person’s reply. A customs filing is always filed by a person.
Air moves in hours, not weeks. Is an agent fast enough to matter?
That is the question we scope first. An ocean job gives you days of slack; an air export gives you a tender window often under 24 hours. The aim of the workflow is a draft that is waiting for your team when they open the booking. Your team still tenders the cargo and keeps the clock. Air export is not in production today, so we test the speed on your own bookings first.
Do we need to change our TMS or our booking process?
We scope that with you first. The starting point is the emails your team receives today. Your TMS stays the system of record. TIO works through an adapter built for your TMS. For any other system, we first check what it lets an agent read and write.
See it on a real air export.
Bring a real document and watch an agent take it to a finished draft while you’re on the call.
Book a demo