Freight forwarder AI software that works at the ops level.
TIO is an AI agent workforce for freight forwarders. The agents sit between your inbox and the TMS you already run, do the back-office job functions, and pre-fill every record. Your team approves every write.
Agents that do the job, not tools that parse a PDF.
Freight forwarder AI splits three ways: document tools that parse a PDF you hand them, quoting tools that price a lane, and agents that do the ops work end to end. TIO is the third kind. The ISF agent drafts the filing, the lot agent creates the lot, the quote agent drafts the quote, the audit and finance agents re-check and reconcile. Each one reads the inbox, does the prep, and hands the record to a person. Document extraction is one step inside that, not the whole product.
The inbox is your real ops system. The agents run it.
Every email routed in seconds
Bookings, pre-alerts, carrier responses, agent updates. Each message is read, identified, and routed to the job it belongs to, with no one sorting the inbox by hand.
Records pre-filled, not re-typed
A booking, pre-alert, or B/L arrives and the agent extracts the fields and pre-fills the lot. Your team reviews and approves before anything writes to the TMS you already run.
Rates tracked at the job level
Requests go to several carriers and the replies come back in different formats. The quote agent reads each, ties it to the job, and surfaces the comparison to pick from.
Ask anything in plain English
Job status, email history, invoice lookups, container position. The agent answers from everything it has read, with the source cited. No TMS navigation required.
From email in to reviewed record, step by step.
An email arrives
A booking, pre-alert, carrier rate, or arrival notice lands in your shared inbox.
The agent classifies it
It identifies the email type and resolves the sender, including overseas agents writing in inconsistent formats.
It binds to the right job
The message is tied to the correct open lot across whichever lane it belongs to, with no manual sorting.
It extracts and pre-fills
The relevant fields are pulled with a confidence score and the source text for each.
Your team reviews
The operator checks the pre-filled fields against the source, corrects anything low-confidence, and approves.
The approved data writes
It posts through the TMS API. The TMS stays the system of record. Nothing writes without a person approving it.
TIO does not replace your TMS. It runs across ocean import, ocean export, air import, air export, domestic trucking, and sales quotes from one agent workforce, and connects to the inbox and the TMS you already run in days, not weeks. For customs, the licensed filer of record reviews and submits exactly as before.
See it run a real shipment.
Twenty minutes, no setup. Bring a real document and watch an agent take it to a finished draft while you’re on the call.
Book a demo